Help center
Frequently asked questions
Everything you need to know about our organic mulberry silk bonnets and scrunchies — from finding your fit to caring for your silk.
Product
Is silk or satin better for your hair?
Satin is a weave, not a fiber and most satin bonnets are a blend with polyester. Mulberry silk is a natural protein fiber that is smoother and more breathable, so it creates less friction against your strands and helps your hair hold on to moisture overnight. The result: less frizz, fewer flyaways and less breakage by morning.
What does 22 momme mean?
Momme (pronounced “mom-ee”) measures the weight and density of silk...the higher the number, the denser the weave. At 22 momme, our silk is thicker, more durable and more protective than the 16–19 momme silk used by many brands, with a substantial, butter-soft feel.
Are LINA LENNOX bonnets 100% silk?
Yes. Our bonnets are made from 100% organic, grade 6A mulberry silk at 22 momme, and they’re double-lined inside and out.
What size bonnet should I choose?
Our Regular bonnet fits head sizes 53–66 cm, and our Large fits 55–68 cm. For long hair, braids, locs or lots of volume, our XL bonnet offers twice the space of our standard size. Our XS bonnet is sized for petite heads and anyone who prefers a snugger fit, with a soft stretch band that gently stays in place all night.
Can I wear a silk bonnet with braids, locs or curly hair?
Absolutely. Our bonnets are designed for every hair type and texture. For longer styles or extra volume, we recommend our XL bonnet.
How do I wash and care for my silk bonnet?
Hand wash in cool water with a gentle, silk-safe detergent, then lay flat to air dry away from direct sunlight. Avoid bleach, wringing and the dryer to keep your silk soft and lustrous. Once dry, tuck it into The Cocoon, our reusable keepsake tin, and store it in a cool, dry place.
Are your silk bonnets non-toxic?
Yes. Our silk is OEKO-TEX® Standard 100 certified, meaning it has been tested for harmful substances. It’s free from harmful dyes, chemicals and pesticides so it's gentle on hair, scalp and sensitive skin.
Will silk scrunchies leave a crease in my hair?
Our silk scrunchies glide over your hair instead of gripping it, helping reduce creases, dents and breakage compared with traditional elastics. Choose our Oversized Scrunchie for a statement look or Small Scrunchies for everyday wear.
Shipping & Returns
Where do you ship?
We currently ship across the USA, including Hawaii and Alaska, as well as to APO/FPO addresses. We’re working on bringing LINA LENNOX to more destinations - tag us at @linalennoxbeauty to tell us where you’d like to see us next.
How long does shipping take?
Orders typically take 2–3 business days to process before they ship. Once your order is on its way, you’ll receive a shipping confirmation email with tracking information.
How do I track my order?
When your order ships, we’ll email you a tracking link so you can follow it every step of the way. Don’t see it? Check your spam folder, or reach us at hello@linalennox.com.
What is your return policy?
We accept returns within 14 days of purchase. Items must be unused and undamaged, with tags and original packaging intact. For hygiene reasons, we can’t accept items that have been worn, washed or are missing their original packaging. To start a return, email hello@linalennox.com.
Can I exchange for a different size or style?
Yes — email us within 14 days of purchase and we’ll help you find a better size or style. Please note we can’t accept returns or exchanges on multiple sizes ordered for comparison if one has been tried on or worn.
When will I receive my refund?
Once we receive and inspect your return, refunds are processed within 3–5 business days. A small returns handling fee is deducted, and original shipping fees are non-refundable.
General
Who founded LINA LENNOX?
LINA LENNOX was founded by Angela D. Muth, who spent years searching for silk hair care that truly delivered. Every piece is made with the same certified organic mulberry silk she uses on her own hair and her daughter’s. We’re proudly Black-owned, founder-led and designed in Florida.
Where can I buy LINA LENNOX in stores?
Shop online at linalennox.com or visit one of our retail partners. Our Stockists page lists every store and online retailer that carries our silk.
Do you offer wholesale?
Yes. We partner with boutiques, salons and spas. Email hello@linalennox.com to start a wholesale conversation, or order through Faire.
Do you offer gift sets or corporate gifting?
Yes. Build a personalized gift with Create Your Silk Set, or reach out about corporate gifting for teams, clients and events.
Has LINA LENNOX won any awards?
Yes — our silk bonnets were recognized by ESSENCE in its Best in Black Beauty awards.
How can I contact LINA LENNOX?
Email us anytime at hello@linalennox.com. Our team is always happy to help, whether you have a question about fit, an order or anything in between.
Find your fit
Not sure where to begin?
Answer a few quick questions about your hair and we’ll match you with the right bonnet.